@HOME information (SB3100)

[zGoRNz]

We (my family) finally ordered broadband. Unfortunatly they installed when i was at school but i got some interesting info:

i tried to use the cable it wouldn't work because the modem lights were still blinking. This is a SB3100 they give out different modems. I tried the usual no luck so i tried http://IP.OF.MODEM the modem was 192.168.100.1 in my case could be different.

Here there were logs and all the fun stuff. I looked through and found the problem the HFC ip and dhcp server were 0.0.0.0, aka not set. So i called the techsupport heres how they authorize the cable is the MAC address of the modem. they mistyped mine so now they have to replace it because of some paper work stuff.

- GoRN Out -

(oh also rlogin is filtered on them, hmmm)

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Dunt Dunt Duh...
GoRN To The Rescue,
Yet Again
- GoRN Out -

[Taylor]

Haha, Sounds just like where I live. By chance is it Eastern@home? Just keep on them. Finally the third modem they brought to my house was correctly set up!

Thankfully once they had the right modem we where on. Since I have had the service in July there has been only one period in August that we where down. It lasted a long 10 hours, thankfully it was from 5:00 in the evening to sometime that night so I just went out partying! http://www.linuxnewbie.org/ubb/wink.gif



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-Taylor

[zGoRNz]

it's att@home in chicago. today they couldn't install cause no one over 18 was home. (i'm 15) so i called later to reschedual and i stayed on hold for 20 min before hanging up.
excuse my language but PHUCK!!!!

- GoRN Out -

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Dunt Dunt Duh...
GoRN To The Rescue,
Yet Again
- GoRN Out -

[Waffle_King]

Gorn, where do you live in Chicago? (I live in Kenilworth)

yeah, I have had lots of problems just getting a hold of @home technical support, I don't think they answer their phones anymore

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10 minutes, 6 monkeys