Linux doesn't see my USB External Drive

[flash_gordon]

Ok, I've been reading on USB stuff for the last hour and finally I thought I would post here.

I have a new external hard drive and the computer isn't seeing it in Linux. That's the short version of what's going on.

Here's the output of /var/log/messeges:

---------------------
Jan 19 17:49:00 linux kernel: usb 3-2: new high speed USB device using address 4
Jan 19 17:49:00 linux kernel: usb 3-2: Product: USB Mass Storage Device
Jan 19 17:49:00 linux kernel: usb 3-2: Manufacturer: Myson Century, Inc.
Jan 19 17:49:05 linux kernel: usb 3-2: control timeout on ep0out
Jan 19 17:49:05 linux kernel: usb 3-2: can't set config #1, error -110

--------------------

And here's the lsmod result
------------------------------
tuner 16524 0
msp3400 21780 0
bttv 143372 0
video_buf 19972 1 bttv
i2c_algo_bit 9352 1 bttv
v4l2_common 6400 1 bttv
btcx_risc 4872 1 bttv
i2c_core 23684 4 tuner,msp3400,bttv,i2c_algo_bit
videodev 9472 1 bttv
osst 48024 0
edd 9240 0
joydev 10176 0
st 38940 0
usbserial 28912 0
parport_pc 35264 1
lp 10916 0
parport 37704 2 parport_pc,lp
speedstep_lib 3712 0
freq_table 4612 0
thermal 12424 0
processor 16040 1 thermal
snd_seq_oss 30976 0
snd_seq_midi_event 7680 1 snd_seq_oss
fan 3972 0
ipv6 244100 13
snd_seq 54672 5 snd_seq_oss,snd_seq_midi_event
button 6032 0
battery 8580 0
ac 4868 0
snd_pcm_oss 56868 0
snd_mixer_oss 18688 2 snd_pcm_oss
snd_intel8x0 32424 5
snd_ac97_codec 60676 1 snd_intel8x0
snd_pcm 96776 2 snd_pcm_oss,snd_intel8x0
snd_timer 25476 2 snd_seq,snd_pcm
snd_page_alloc 11012 2 snd_intel8x0,snd_pcm
gameport 4736 1 snd_intel8x0
snd_mpu401_uart 7808 1 snd_intel8x0
snd_rawmidi 24992 1 snd_mpu401_uart
snd_seq_device 8328 3 snd_seq_oss,snd_seq,snd_rawmidi
snd 59524 21 snd_seq_oss,snd_seq_midi_event,snd_seq,snd_pcm_oss ,snd_mixer_oss,snd_intel8x0,snd_ac97_codec,snd_pcm ,snd_timer,snd_mpu401_uart,snd_rawmidi,snd_seq_dev ice
soundcore 8800 3 bttv,snd
nvidia_agp 7452 1
agpgart 28712 1 nvidia_agp
forcedeth 14208 0
evdev 9600 0
subfs 7296 2
nls_utf8 2176 1
ntfs 86092 1
dm_mod 50044 0
reiserfs 233808 1
uhci_hcd 29584 0
usb_storage 59584 0
ehci_hcd 27140 0
hid 40640 0
ohci_hcd 19076 0
usbcore 96988 8 usbserial,uhci_hcd,usb_storage,ehci_hcd,hid,ohci_h cd
ide_cd 36484 0
sg 35360 0
sr_mod 15652 0
sd_mod 19840 0
scsi_mod 107980 6 osst,st,usb_storage,sg,sr_mod,sd_mod
cdrom 36508 2 ide_cd,sr_mod
cramfs 42612 0
vfat 14080 0
fat 43328 1 vfat
af_packet 20360 2
nvram 8328 0
----------------------------------------

I'm running a fresh install of Suse 9.1 do I need to recompile the kernel?

Also, can anyone explain what the errors in the log file mean? I've seen fixes in some places, but not an explaination of what the mean.

Thanks for all your help,

Art

[gehidore]

You couldn't think of a better title?

[mrBen]

Have you tried mounting it at all?

What does dmesg show?

[fatTrav]

Also, can anyone explain what the errors in the log file mean? I've seen fixes in some places, but not an explaination of what the mean.

Sometimes error messages are plain to understand. Sometimes not, as in this case. A G4L usually turns something good up. I didn't find much useful about your error, sorry. The kernel source has a Documentation folder with bits of valuable information. The usb error-codes list didn't seem to have anything useful either.

For what it is worth, there are a number of ways a system can log things. My gentoo box logs things totally differently (/var/log is drastically different) than my slack box. They all log the same information or close enough that I've not noticed anything but the files in which the write are different in location and in form.

Some "stabs" at your problem include: unhappy ACPI or APIC settings, maybe something screwey with EHCI and UHCI...

[oilyfish]

I had the same problem and solved it by disabling APIC (not acpi) in the BIOS of Via motherboard.


O.F.